Next level home technology management, at your service.
DEDICATED PROFESSIONALS, DEDICATED SUPPORT, 24 HOURS A DAY.
HAAS Home Technologies offers world-class home technology service plans through our HAAS Guard program. HAAS Guard merges the art of triage, the science of troubleshooting and the skill of knowledgeable professionals, resulting in on-demand access to the next level of home technology management. From simple off-site rebooting to proactive monitoring of complete systems, our priority is to deliver exceptional long-term support to all of our clients.
HAAS SERVICE PLANS & OFFERINGS
Quick, simple problems deserve quick, easy resolutions. That’s why we provide 24 hour on-demand access to our technology support team, guaranteed response time of 30 minutes and unlimited support for troubleshooting and rebooting as a complimentary service to our clients.
HAAS GUARD PLUS
Along with 24 hour, on-demand access to our technology support team and unlimited remote troubleshooting, HAAS Guard Plus provides around the clock monitoring of the speed and quality of your internet connection, ensuring desired speed and quality of connection remain optimum.
HAAS GUARD ADVANCED
When interruptions and issues are too challenging to address remotely, HAAS Guard Advanced ensures priority scheduling of advanced on-site support. This means that regardless of what day of the week it is, one of our home technology specialists will be on-site the very next day. This service plan also includes 24 hour, on-demand access to technology support, unlimited remote troubleshooting and internet monitoring.
HAAS GUARD elite
The most comprehensive package we offer, HAAS Guard Elite delivers proactive monitoring of all home technology systems. Technology can fail when you need it the most. With proactive remote monitoring, HAAS Guard Elite addresses issues as they arise; minimizing interruption time and streamlining resolutions. This service plan also includes 24 hour, on-demand access to technology support, unlimited remote troubleshooting, internet monitoring and priority advance on-site support.